Last updated: 17 October 2026
Counting & Sheeping ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services (the "Services"). This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services, or otherwise communicate with us. Our store is hosted on Shopify.
Personal information we collect
- Contact details such as your name, email, phone number and shipping and billing address.
- Payment information such as payment confirmation and billing details. Card details are processed by our payment providers, not stored by us.
- Account information such as your login details and preferences.
- Order information such as items purchased, returns and order history.
- Communications you send us, for example support requests.
- Device and usage information such as browser, IP address and how you interact with the Services.
How we collect it
Directly from you, automatically through cookies and similar technologies, and from service providers and partners who help us run the Services.
How we use it
- To provide the Services: process payments, fulfil and ship orders, manage your account and handle returns.
- To communicate with you, including customer support and order updates.
- For marketing and advertising, including emails you've signed up for and relevant ads on other platforms. You can unsubscribe at any time.
- For security and fraud prevention.
- To comply with legal obligations and enforce our terms.
How we disclose it
We share personal information with Shopify and with vendors who perform services on our behalf (such as payment processing, fulfilment and shipping, analytics and customer support), with marketing partners, with affiliates, in connection with a business transaction such as a merger or sale, and where required by law. Shopify may also use certain information as described in its own privacy policy.
Cookies
We use cookies to run the store, remember your cart and preferences, and understand how the Services are used. You can control cookies through your browser settings, although some features may not work without them.
Children
The Services aren't intended for children and we don't knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we'll delete it.
Security and retention
We take reasonable steps to protect your information, but no security measures are perfect. We keep personal information for as long as needed to provide the Services, meet legal obligations and resolve disputes.
Your rights
Depending on where you live, you may have the right to access, correct, delete or port your personal information, and to opt out of the sale or sharing of your information or targeted advertising. If you're in the UK or EEA, you may also object to or restrict processing and withdraw consent. To make a request, email us. We won't discriminate against you for exercising these rights.
International transfers
Your information may be processed outside the country where you live. Where required, we use recognised safeguards such as Standard Contractual Clauses for transfers out of the UK or EEA.
Changes
We may update this policy from time to time. We'll post the updated version here and change the "Last updated" date.
Contact
Counting & Sheeping
Email: hello@forgeritual.store